Cancellations & Refunds
We try, wherever possible, to accommodate our customers’ changing needs. Our general cancellation and refund policy is outlined below. This helps us to ensure event bookings run smoothly, places are not wasted and our customers have the best access to our events. However, we understand that not everything can be planned for. If you find yourself in a difficult situation, please don’t hesitate to contact us and we will try to work with you to find a solution.
In general, however:
*Refunds are provided minus a 3.5% fee which covers the cost made to us by our financial handling supplier.